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Soporte de Vonage

Preguntas frecuentes de la aplicación Vonage Mobile

Updated: 9/23/2019 6:36 PM

IMPORTANTE: Vonage Mobile will be discontinued on February 28, 2020. To avoid losing any existing call credits, they must be used before the discontinued date as no refunds are issued. Gracias por tu preferencia. It has been an honor to serve you.

The FAQs in this article address the most common questions asked about the Vonage Mobile app, which lets you talk and chat with other Vonage Mobile users worldwide for free*. You can also place low cost international calls to than 200+ countries by purchasing "talk time". Para obtener más información sobre cómo configurarlo y usarlo, consulta Aplicación Vonage Mobile® (para Apple y Android) .

Have Vonage Home Service? Descarga la Aplicación Extensions® y lleva tu teléfono residencial de Vonage contigo vayas donde vayas. There is no need to purchase "talk time" and if you place a call that is not included in your Vonage calling plan, the charges are displayed on your bill.

*Inactivity Charge: Vonage Mobile will deduct a per month inactivity charge of $1.00 from your account after six (6) consecutive months of inactivity until the balance reaches zero. At Vonage’s sole discretion, we will make commercially reasonable efforts to notify you of this fee via SMS message, in-app notification, push notification, or email. You will receive email notification prior to the Inactivity Fee being placed against your account. Una vez que vuelvas a realizar llamadas, ya no se aplicará el cargo por inactividad.

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